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National Pension Trust (NPT) appoints HUB Financial Solutions to provide at-retirement service to members

National Pension Trust (NPT) appoints HUB Financial Solutions to provide at-retirement service to members

13 Apr 2023

The National Pension Trust (NPT), the leading multi-employer DC master trust run by XPS Pensions Group has selected HUB Financial Solutions, the corporate solutions and advisory subsidiary of Just Group plc to provide high-quality, tailored support to members making key financial choices in the run-up to retirement. 

The need for guidance is clear. According to Unbiased, the independent advisors to IFAs, one in five people do not know how much they have in their pension savings and one in six over-55s have no pension savings yet. 

HUB Financial Solutions provides members that are accessing pension benefits with specialist retirement guidance and support via a telephone-based helpdesk and Guided Annuity Service. The services will be offered to NPT’s 59,000 members across 178 employers.

Paul Armitage, Head of National Pension Trust, said: “We know that retirement is complex for people and that they need help and support to make the most of their hard-earned pension savings. That's why we've teamed up with Hub Financial Solutions to help our members achieve better retirement outcomes through high quality information and guidance, support from trained specialists and access to the most competitive annuity rates. We ran a rigorous selection process during which HUB Financial Solutions impressed us with their expertise, commitment to innovation and scalability."

Adrian Cooper, director of HUB Financial Solutions, said: “NPT is a leading master trust in a fast-growing sector. We are thrilled to have been selected by its executive team and trustees committed to providing high quality support to retiring members facing tough financial decisions.

“Forward-thinking trustees and scheme providers are responding to increasing regulatory pressure to do more to help their members to better outcomes. This requires providing the services and support to help members navigate the complexity of pension ‘freedom and choice’ and to safeguard them against uninformed decisions and scams.

“We are looking forward to working with NPT now and in the years ahead to help many thousands of its members to a more secure and prosperous retirement.”

NPT appointed Hub Financial Solutions in March 2023.

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