Focusing on governance

We have in place robust governance, policies and practices to ensure we maintain the highest standards of ethical behaviour in all we do as well as operate to the highest standards of Corporate Governance.

We have focused on building an environment of trust, transparency and accountability necessary for business integrity.

We set out below a summary of progress and initiatives for our material issues:

As XPS grows, our ambition is to ensure that we do so responsibly and sustainably. We have established a Board Sustainability Committee that is responsible for the sustainability strategy and performance of the business. Its role is not only to demonstrate good governance but to integrate both business and sustainability priorities so that the company can thrive.

All XPS employees have access to our Business Code of Ethics, which we expect all our employees to adhere to in relation to areas including harassment and bullying, treating customers fairly, diversity and inclusion, financial crime and dealing with vulnerable customers. We have a zero-tolerance approach to bribery and corruption. XPS has formal anti-bribery and corruption policies, supported by a whistleblowing process.

Relevant employees are provided with annual training with regards to a variety of regulatory issues. These include mandatory training on financial crime issues, bribery and corruption, insider trading, modern slavery, data protection, data breaches, and data security.

Line managers are responsible for ensuring compliance with our policies and they are supported by both the Group’s Compliance team and the HR team.

We aspire to conduct business in a way that values and respects the human rights of all our stakeholders. We comply with all relevant legislation, including the UK Modern Slavery Act.

In 2020, the Company has applied the Principles and complied with the Provisions of the UK Corporate Governance Code 2018. Further information can be found in the Annual Report.

“The Board is committed to maintaining high standards of corporate governance and sustainability, in the interest of all of XPS stakeholders.”

Tom Cross Brown



Human rights